Frequently Asked Questions

Wumika is based in Kakkanad, Kochi, Kerala. We're an online store and ship across India; orders are packed and dispatched by our own small team.

Wumika was founded by Linda Johnson. You can read the full story on our About Us page.

You pay securely online at checkout through Razorpay. The payment options available to you are shown on the checkout page.

Orders are dispatched within 1–2 business days (not on Sundays or public holidays). Delivery takes 2–4 business days within Kerala and 4–7 business days to the rest of India; remote pin codes can take a little longer.

Yes, standard shipping is free on orders of ₹600 and above. Orders below ₹600 have a flat ₹60 shipping charge.

Not yet. We currently ship within India only.

Not at the moment. We don't accept change-of-mind returns yet, but anything that arrives damaged, faulty or incorrect is replaced or refunded if you message us within 7 days of delivery. Rings and bracelets can be exchanged for another size within 7 days if it's in stock. If you're unsure before ordering, message us and we'll help you choose.

Message us within 7 days of delivery with your order number and a photo. We will send a free replacement or a full refund, your choice, and you usually do not need to send the item back.

See our Size Guide (wumika.com/pages/size-guide). It shows how to measure your ring size at home in mm, approximate Indian ring sizes, and necklace, bracelet and anklet lengths. Many of our rings are adjustable.

Many of our rings are adjustable, and fixed-size rings list their size on the product page. If a ring doesn't fit, message us within 7 days of delivery: if your size is in stock, you post the unworn ring back at your cost and we ship the replacement free.

Yes, within 7 days of delivery if your size is in stock. You post the unworn bracelet back at your cost and we ship the replacement free. Many bracelets are adjustable, so check the product page first.

Not once they have been opened or worn, for hygiene reasons. Earrings are still fully covered if they arrive damaged, faulty or incorrect — message us within 7 days of delivery with a photo and we will replace them or refund you.

Not once opened or worn, for hygiene reasons. Nose pins are still fully covered if they arrive damaged, faulty or incorrect — message us within 7 days of delivery with a photo.

Most of our jewellery is gold-plated stainless steel, and a few statement pieces are brass. Each product page lists the material of that piece.

It depends on the design. Each product page says whether the anklet is sold as a single piece or as a pair.

WhatsApp us on +91 73061 40086 (fastest) or email support@wumika.com, Monday to Saturday, 10 am to 6 pm IST. A real person replies, usually within one business day.